The transportation policy of Son Nam is specified clearly in each Quotation and Contract. Son Nam is committed to implementing professional transport policy in order to save time, money and creat convenience for customers.
- Son Nam always meet the requirements of domestic and international customers for the delivery of super fine white Calcium Carbonate Powder. For each proposal of the customer about the place of delivery and handing responsibility for the goods (at Son Nam factory, designated domestic place, Hai Phong port, Ho Chi Minh city port, at the port of foreign countries_CIF ...), Son Nam is committed to providing customers an optimal solution for fowarding and logistics at the lowest cost and the shortest time.
- All information about the shipment schedule will be informed to customers before the goods leave the factory. During transportation period, Son Nam will regularly update the status about location of the shipment and estimated arriving time. Right before and after the goods are at the destination, customers will be notified exactly and details status of goods.
- In the event of a delay in delivery due to force majeure, Son Nam will not be responsible for any problems arising from late delivery. In this case, Son Nam will promptly notify customers in order to both sides to choose the appropriate direction.